How does the Made to order Service work? Once you place your order through our website our team will get in touch with you to guide you through the measurement taking process. Once we have all of your measurements, information and requests, the atelier will work on the custom piece. Each garment will be made to order specifically for every client in the atelier by one member of the team who is dedicated to creating these pieces. The process takes a couple of months depending on the complexity of the piece.
Ludovic de saint Sernin offers free shipping on orders above €300. We ship from our studio in Paris.
Each order will be delivered within 2 to 4 working days after the client receives the shipping confirmation email.
If the client is not pleased with the order, you have up to 14 days to return it. Please follow the return guidelines in the footer.
If you are located outside the EU, please note that additional customs fees might apply.